Privacy Policy​

At Aparajitha, we understand that privacy is important to our customers, and we are committed to protecting their personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices available to our customers regarding our use of their personal information.
Information We Collect

We may collect personal information from our customers when they use our website or mobile application. This information may include, but is not limited to, their name, contact information, and location data. We may also collect information about their usage of our website and mobile application, such as the features they access and the content they view.

In addition, we may collect personal information when our customers communicate with us, such as when they contact our customer support team.

Use of Personal Information
We may use the personal information we collect from our customers to provide, maintain, and improve our products and services, including our website and mobile application. We may also use this information to communicate with our customers about their account or our products and services, such as to inform them about updates to our website or mobile application. Some specific examples of how we may use personal information include:
  • Providing, maintaining, and improving our website and mobile application: We may use personal information to ensure that our website and mobile application are functioning properly and to make updates or improvements to these services.
  • Communicating with our customers: We may use personal information to contact our customers with information about their account or about our products and services, such as to inform them about updates to our website or mobile application.
  • Customizing our services for our customers: We may use personal information to tailor our services to our customers’ needs and preferences, such as by providing content and features that are more relevant to them.
  • Anonymous data analysis: We may analyse the usage of our services and website, in anonymous form and use it for product improvements, and marketing decisions.
  • Marketing and promotional activities: We may use personal information to send our customers promotional materials and offers, as long as they have given us the consent for the same.
  • Third party analytics: We may use third party analytics to get insights and performance of our website and mobile applications.
It is important to note that we will not use personal information for any other purpose not specified in the Privacy Policy without first obtaining the customer’s explicit consent.
Protection of Personal Information
We take the protection of our customers’ personal information seriously and have implemented appropriate technical, administrative, and physical security measures to protect their personal information from unauthorized access, use, or disclosure. It is our responsibility to ensure that personal information collected is stored in a secure manner and protected against unauthorized access, destruction, use, modification, or disclosure. This includes implementing appropriate technical, administrative, and physical security measures. Some specific examples of these measures include:
  • Encryption: We may encrypt personal information using secure algorithms to protect it from unauthorized access or disclosure.
  • Firewalls: We may use firewalls to help prevent unauthorized access to personal information stored on our servers.
  • Access controls: We may limit access to personal information to only those employees, contractors and third-party service providers who need the information to perform their job functions and who have been trained on data protection and privacy regulations.
  • Third party audit: We may conduct regular security audits by external security experts, to ensure the security of our systems and the protection of personal information.
  • Incident management: We may have incident management protocol in place, to detect and respond to unauthorized access or disclosure of personal information.
  • Data backup: We may regularly backup personal information, to ensure the protection of data in case of any system failures.

It’s also important to note that we will not store personal information longer than required by the purpose it was collected, Once it is no longer required, it will be securely deleted.

We will also make our customers aware of the potential risks of sending sensitive information through unsecured channels, for instance by email or through unencrypted file sharing systems and will encourage them to use secure methods for communication.

Sharing of Personal Information
We do not share personal information with third parties, except as required by law or as necessary to provide our products and services to our customers. We may share personal information with third parties for certain specific reasons, such as providing our products and services to our customers. Some specific examples of when we may share personal information include:
  • Service Providers: We may share personal information with third-party service providers who help us provide, maintain, and improve our website and mobile application, such as hosting providers and payment processors. These service providers are contractually bound by our policies and agreements to ensure the protection and security of personal information.
  • Compliance with laws: We may share personal information as required by law, such as in response to a subpoena or court order.
  • Business transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, personal information may be transferred as part of the transaction.
  • Anonymous data: We may share anonymous data, which does not identify our customers, with third parties for research, analytical and marketing purposes.

It is important to note that, we will not share personal information with third parties for their own marketing or promotional purposes without obtaining explicit consent from our customers.

We will also disclose any third-party data processors and/or data controllers that we use with the purpose of data processing and shall also ensure that they also comply with the laws and regulations.

We will also regularly review our agreements with third-party service providers and data processors, to ensure that they are protecting personal information in accordance with our standards and the requirements of applicable laws.

Choice Regarding Personal Information
Our customers may choose not to provide us with their personal information or may request that we delete any personal information we have collected about them. However, this may limit our ability to provide our products and services to our customers.

Some specific examples of the choices available to our customers include:

  • Providing or withholding personal information: Our customers may choose to provide us with personal information when they use our website or mobile application, or they may choose not to provide this information. However, if they choose not to provide certain information, they may be unable to access certain features or services.
  • Opt-out of marketing communications: Our customers may opt-out of receiving promotional or marketing communications from us. They may do this by following the unsubscribe instructions in an email, or by contacting us at [insert contact information].
  • Requesting access to personal information: Our customers may request access to their personal information that we have collected, and we will provide them with a copy of this information upon request, subject to applicable laws and regulations.
  • Requesting deletion of personal information: Our customers may request that we delete any personal information we have collected about them. However, please note that under certain circumstances, we may be required to retain some personal information, as per the Indian laws and regulations.

We will ensure that we maintain a record of all the requests that we receive, and the action taken on the same.

It is important for us to be transparent and inform our customers about their rights and choices related to their personal information. We will also provide clear and concise instructions on how to exercise their rights and choices.

Cookies
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of Aparajitha may not work properly or at all. Aparajitha uses third party tools, who may collect anonymous information about your visits to Aparajitha using cookies, and interaction with Aparajitha products and services. Such third parties may also use information about your visits to Aparajitha products and services and other web sites to target advertisements for Aparajitha’s products and services. No Personally identifiable information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any personally identifying information about Aparajitha’s users. Aparajitha users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies by browser to browser. Please refer to the help file of your browser to understand the process of deactivating Cookies on your browser.
Terms and modifications to this Privacy Policy
We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of Aparajitha. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address.
In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of Aparajitha following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Enforcement
We may use the information we collect in connection with your use of Aparajitha (including your personal information) in order to investigate, enforce, and apply our Terms of Use and Privacy Policy.
Dispute resolution

If you believe that Aparajitha has not adhered to this Privacy Policy, you may write to Aparajitha at the following address: info@aparajitha.com.

In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.

Effective Date:
Aparajitha is committed to protecting the privacy of personal data and is compliant with Indian laws and regulations. These laws include but not limited to Information Technology Act 2000, Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011.